The Push for Progress

Scaling for Efficiency in Healthcare Staffing

A leading HR platform in the healthcare sector provides essential staffing solutions for hospitals and clinics across France. With a user base of over 400,000 professionals, the platform processes more than 7,000 replacement assignments daily, matching doctors, nurses, and other healthcare workers to available shifts. Ensuring these shifts are filled quickly and efficiently is critical to maintaining healthcare services.

As the platform grew, the demands on its notification system intensified. What had once been a functional system, delivering 3,000 notifications per minute, became overwhelmed. Delays of up to 15 minutes during peak times risked leaving urgent staffing needs unmet, jeopardizing the operations of healthcare institutions. With the stakes so high, it became evident that the system needed to be upgraded to keep pace with the growing user base and ensure reliable, timely notifications.

Shaping Solutions from Technology

Revamping the Notification System for Speed and Scalability

Zaneffi took on the challenge of improving the platform’s notification system to handle the increased load and reduce delays. The goal was to significantly boost the system’s capacity while ensuring fast, reliable communication, particularly for urgent staffing needs.

After a thourough analysis of the existing system, Zaneffi overhauled the infrastructure and implementation, addressing performance bottlenecks and optimizing the way notifications were processed. This resulted in a tremendous increase in throughput, from 3,000 to 90,000 notifications per minute, ensuring the platform could handle even the highest levels of demand. Notification delays were also reduced from 15 minutes to just 2 minutes, ensuring that healthcare professionals received timely updates for critical shifts.

To ensure a smooth and risk-free transition, Zaneffi employed a phased approach to the upgrade. Notifications were gradually rerouted to the new system while the old infrastructure remained operational. This allowed for real-time testing and fine-tuning without causing any interruptions to the platform’s services. As the new system proved reliable, traffic was gradually shifted over entirely, ensuring seamless service for clients during the transition.

Delivering Lasting Results

Enabling Faster, More Reliable Staffing Solutions

The upgraded notification system has had a significant impact on the platform’s ability to meet the staffing needs of healthcare institutions. By increasing notification capacity and reducing delays, the platform is now able to handle peak demand with ease, ensuring that shifts are filled more quickly and efficiently.

The platform is well-equipped to continue supporting the staffing needs of healthcare institutions, ensuring smoother operations and better care for patients. The platform now has the capacity to scale further, allowing it to grow alongside its user base while maintaining the same level of reliability and speed.