AI, knowledge, people and data working as one
Collective Knowledge
Capture what your experienced people know through structured review workflows. Their expertise becomes verified, searchable knowledge for every frontline worker and team member.Stronger compliance
Granular access controls, full audit trails, and read-only architecture protect your operations. Traceable answers improve Net Promoter Scores (NPS).Complete data sovereignty
Your data never leaves trusted infrastructure. EU cloud, on-premises, or fully air-gapped. Deploy based on your security and regulatory requirements demand.Human-AI integration
Run your operations, share expertise, build collective knowledge. A continuous loop where human insight and AI increasingly reinforce each other.Actionable insights
Discover what your teams ask and where they hit dead ends. Every gap shows where to share expertise better, focus training, or identify recurring issue.Purpose-built for industrial performance
Manufacturing
Empower Technicians with Instant Knowledge
Give your maintenance and MRO teams instant access to SOPs, troubleshooting guides, equipment manuals, and accumulated expertise on the factory floor. Every resolved issue enriches the knowledge base, so the next technician finds the answer faster.
Energy
Support Distributed Field Operations
Enable field teams managing distributed infrastructure to access critical operational knowledge wherever they are. From substations to wind farms, field insights captured on site flow back into the knowledge base, building a growing record of maintenance procedures, safety protocols, and lessons learned.
Automotive
Unify Multi-Brand Technical Knowledge
Consolidate technical documentation across brands, models, and generations into a single searchable knowledge base. Technician feedback and diagnostic outcomes continuously enrich the system, helping the next repair go smoother.
Field Services
Give Every Technician Your Best Expert's Knowledge
Equip mobile teams with instant access to installation guides, maintenance procedures, and product specs on site. Whether servicing machinery, elevators, or HVAC systems, your technicians get reliable answers without calling back to the office, and every issue resolved adds to the collective knowledge.
Aerospace
Capture Mission-Critical Knowledge
Equip aviation maintenance and MRO crews with immediate access to complex technical documentation in highly regulated environments. Crew expertise captured through structured workflows becomes part of the knowledge base, preserving mission-critical know-how. Support sovereign deployment with on-premises or air-gapped installations.
Runs where you need it.
Configured to deliver from day one.
Your data stays where it belongs.
Sensitive operational knowledge demands infrastructure you control. We deploy on EU cloud, private cloud, or fully on-premises, with complete tenant isolation and no external connectivity required. Your data stays within your boundaries and policies.
Tailored to how your teams actually work.
Generic platforms miss the context that makes knowledge useful. We start by analysing your documentation, processes, and workflows, then configure the system around how your teams actually operate. From day one, the platform reflects how your organisation actually works.
Frequently Asked Questions
What LLM does Zaneffi Knowledge Management use?
The platform uses a combination of specialised AI agents, each powered by the model best suited to its task, from document understanding and search to reasoning and knowledge structuring. We use both open-source and internally trained models, selected and optimised for each agent's role. This multi-agent architecture is trained on your data, allowing us to deliver reliable results across diverse content types and use cases.
Do I need special devices or hardware?
Any device with a browser and network access to the knowledge management servers can use the solution. No specific application to install or devices to purchase. Voice search is also supported for hands-busy environments like factory floors, field service, or anywhere operators need answers without stopping work.
Can the system search across documents written in different languages?
No translation or content duplication needed. The platform supports cross-lingual search: your team can ask questions in one language and get answers from documents written in another, across 40+ languages depending on model selection.
How quickly can Zaneffi Knowledge Management be deployed?
Most teams are up and running within two weeks. Exact timelines depend on your infrastructure requirements, data sources, and integration needs. Contact our team to discuss your specific situation and we'll outline a deployment plan tailored to your environment.
How does the platform increase meaningful knowledge contributions?
By removing the friction that stops people from sharing what they know. Voice interfaces and natural language input let your teams search for information, automate tasks, and contribute knowledge in their native language, while on the move or working on something else. When sharing expertise fits naturally into the workflow, people contribute more, and what they share is richer and more detailed.
Redefining Productivity
